I watched a TED Video this week on the origins of pleasure. Psychologist Paul Bloom argues that our beliefs about the history of an object changes how we experience it, not simply as an illusion, but as a deep feature of what pleasure (and pain) is. Which explains, in part, why some “heritage” radio stations and hosts across the country continue to get great ratings, despite the poor programming. People love (take great pleasure in) the idea of listening to the station that their Mom or Dad or grandparents listened to. It’s a connection to a simpler time, your childhood, and a shared experience with your parents/grandparents.
It also makes me believe that it’s important that each personality and radio station needs to have a story. Seth Godin coincidentally touched on this same idea this week with his blog post “Just a myth.” Godin concludes his blog by encouraging brands (which could be a personality, a show or a station) to create their own mythology (or story.)
So, if I were trying to invent a mythic brand, I’d want to be sure that there was a story, not just a product or a pile of facts. That story would promise (and deliver) an heroic outcome. And there needs to be growth and mystery as well, so the user can fill in her own blanks. Endorsement by a respected ruler or priest helps as well.
The key word, I think, is spiritual. Mythological brands make a spiritual connection with the user, delivering something that we can’t find on our own… or, at the very least, giving us a slate we can use to write our own spirituality on.
The most successful in broadcasting have these mythologies or stories that help define their brand; Oprah, Rush, and Howard Stern all have overcome great adversity to find success (triumph over tragedy.)
So, it begs the question. What’s your story? Start at the beginning and remember how your personality, show or station went from being a germ of idea to transforming into what it is today. What did you overcome? How are you spiritually serving your fans? If you’re a super hero – what’s are your special powers?
Taking the time to write your story / myth is an investment into being a something people listen to and being something people live for, experience and claim as their own.
Sarah describes the beginning of a great story as the intersection where what you are passionate about meets what others are invested in. She tries each time she opens her mouth to make impossible connections with people.
The key to great spoken-word poetry and spoken-word radio are the same.
Entertain. Inform. Inspire. It’s about gathering up all the knowledge and experience you’ve collected up until now to help you dive into things you don’t know. Sarah suggests approaching each day / show / poem with your backpack filled with everywhere else you have been.
Sound advice for all radio hosts.
Take 18 minutes and watch this video.
I have created, executed and heard a lot bad contests on the air. Also, some good ones. What makes one contest work and another not? There are infinite factors, but I’ve identified a few things that do influence the success or failure of contests on the radio. You might have more – please share them in the comments section.
1. The Prize. It can’t be lame. When I was a PD, I instituted a policy that all prizes had to be at least $25 in value. In reality, it needs to be something that your fans value. Would you want it? If not, don’t bother. For example; tire patch kits, 2 for 1 coupons, a chance to stand in line to maybe see a movie premiere and loafs of bread. These are horrible, yet inexplicably all actual prizes that I’ve helped to giveaway in my career. I’m sorry to everyone who won.
2. The Prize – part 2. It’s important that you, as the host, believe the prize is of value or at least treat it as such. If you aren’t a fan of UCLA basketball, but have to give away tickets, you need to sell it to the listeners as if the tickets are at least as valuable as they are. I’ve heard hosts apologize for the quality of the prize. For example, “I’m sorry they aren’t Lakers tickets” or “we have UCLA tickets for this weekend, if you’re in to that sort of thing,” or “we have UCLA vs Cal tickets, sorry it’s not a better match up.” If you’re downplaying, downgrading or devaluing the prize – you are destroying the whole concept of the contest. Stop being so honest and sell the giveaway. Otherwise you end up wasting everyone’s time.
3. Let the Listener Play Along. If you announce the contest on the air and then don’t say anything else about it, the listener doesn’t know what happened. It’s like a black hole. If it’s trivia…play it out on air. Make it a game. If you can’t execute the contest on air, at least acknowledge who won and how they won.
4. Don’t Make it Too Complicated. If you have to go on the website to register, listen at a specific time in the day for five straight days to hear a key words and then text them in at a certain times to win, no one will play. Keep it simple. Text to win. Enter to win. Listen to win. One or two steps only. Much more than that and most won’t bother to participate. The one’s who do make the effort aren’t typically listeners, they are the professional contest winners (a.k.a. prize pigs).
5. Promote the Contest in Advance. If it’s worth doing, it’s worth telling people in advance that you’re doing it. Give people a specific time to listen for their chance to win the prize. If you don’t tell people you are doing a contest, they won’t know.
BONUS: Why are you doing the contest? Increase TSL? Cume? Sales initiative? Know why you are doing the contest and make sure it accomplishes the goal. Everything you do on air and on-line needs to have a purpose.
HOST vs PERSONALITY
There are a lot of “hosts” on radio and some of them are very good. They do the basics well, they talk about the right stories, they are likeable, and they never embarrass themselves or their bosses.
CBS Radio Programming VP Bruce Gilbert says, “Being a good host is nothing to be ashamed of, but if you really want to make huge money, cut through and achieve significant ratings you must advance from “host” to “personality.”
Gilbert admits the true radio personality is rare and exceptional. He created this chart to demonstrate the subtle but important distinctions and has graciously agreed to share it with us all.
|Knows the Science of Radio||vs||Knows the Art of Radio|
|Harsh & Pretentious||vs||Self-Deprecating (imperfect, human, lives life)|
|Reads Stories||vs||Tells Stories|
|Know More Than You||vs||Never Assumes They Know More Than You|
|Meander||vs||Always Knows Where They Are Going|
|In Hurry||vs||Develops Over Time|
|Always Goes With First Thought||vs||Always Explores New Angles|
A good personality will generate complaint calls to your office, fans will call for him to be fired, he/she will make you nervous or uncomfortable from time to time, and you will have to protect them. He/she also will increase your station’s ratings and revenue.