“I’ve got a book now, I’ve got a twitter account. I’ve got a radio show. I’ve got podcasts. I do a TV show on Sunday.”
“I realize at this point and time in 2013 I’m not going to be your only source of information, I just want to be one of them. And so I’ve got to give you as many opportunities to find me as I can. We live in a multi-layered world of media. So, I’ve got to be on Facebook and twitter and radio and podcasts and TV and at different times of the day; morning-drive and afternoon. People are busy. My job is to find other avenues to connect with the public. And that’s what the book is and that’s what my Sunday morning show is.”
“I think, more than ever, now it is important — even Rush Limbaugh just came out with one (a book.) I mean Rush is making so much money it doesn’t matter, but he has the tea brand and the book. I look at twitter and I post a couple times a day. If I can get you to think about me once-a-day, when I’m off the air, that’s not a bad thing. I’ve got a book now, you’ll think about me during the holidays.”
So how does a guy like Colin have time to do it all?
“It seems like I put in these infinite, bizarre hours, but no more than an attorney, a doctor, or an executive. I’m very time efficient with things I do. I come in and grind my radio show and then I have time for a good 90 minutes a day to talk to radio stations and talk to advertisers. I think we all have time in our day; you just have to be more efficient.”
50 years ago today the news of JFK’s assassination spread throughout the world by young radio reporters covering a once-in-a-life-time event. What they didn’t know is the impact covering that story would have for the rest of their lives. Asked to retell what they did, how they felt, what they knew and when they knew it each November 22 for the next five decades.
Gary Delaune is one of those guys. He was a 30-year-old anchor preparing for the one o’clock news at KLIF in Dallas with plans to rush out to see the President’s speech immediately after.
“I was in the studio by myself at the time. I had just done the Noon news. That’s when I got a phone tip asking me what I knew about the shots being fired at the motorcade and both Kennedy and Connelly being hit.”
Delaune was a guest on the Radio Stuff podcast.
“I signaled the DJ and at about 12:36:55 during a song called the Chiffon’s “I Have a Boyfriend,” 1:38 deep into the 45 r.p.m., the old-style record, we broke in and had the bulletin and of course at that point on it was almost incessant.”
Now, 80-years-old, Delaune remembers every detail, every character, everything except Saturday. He reported all day long, but doesn’t remember doing any of it. Sunday, was different. He was witness to the Lee Harvey Oswald perp walk and assassination by Jack Ruby.
“He was on one side of the cameraman and I was on the other with Bob Baxley, the Pulitzer Prize winning photographer. As Oswald came out Jack took a step and a half from the crowd of newsmen and pumped him full right into Oswald’s gut.”
Jack was no stranger to Dulaune and was even hanging around the day of JFK’s shooting.
“Jack Ruby was at the Dallas Morning News and he serpentined his way through the streets and got to KLIF. He was a groupie. You know, one of those guys who is a hanger on. He wanted to be somebody and hung around KLIF and radio stations. And he started answering the phone, ‘Jack Ruby, KLIF News’ – anything he could.”
Delaune’s full account and complete retrospective of radio’s role in covering the events that weekend are explored in this week’s Radio Stuff podcast.
We all have the same sources and information to produce news, talk and, but it’s what we do with that information, how we tell the stories, how deep we dive and how we surprise our audiences that sets us apart. So, why not share our favorite bookmarks?
One must know website is www.headslinger.com. A site which allows you to view headlines from all your favorite sites in one spot. Check it out.
I asked 20 hosts, producers, reporters and anchors what their ‘go-to’ websites are for stories. Aside from social media sites, especially twitter, here are the 72 sites they listed. What’s missing?
UPDATED: 4:32am 11/19/2013
National Newspapers & Magazines
Chicago Tribune www.chicagotribune.com
Daily Beast www.dailybeast.com
Dallas Morning News www.dallasnews.com
The Guardian www.guardiannews.com
Los Angeles Times www.latimes.com
New York Times www.nytimes.com
San Francisco Chronicle www.sfgate.com
Seattle Times www.seattletimes.com
Time Magazine www.time.com
USA Today www.usatoday.com
Wall Street Journal www.wsj.com
National News Sites
Associated Press http://hosted.ap.org/dynamic/fronts/HOME?SITE=AP
The Business Insider www.businessinsider.com
Consortium News http://consortiumnews.com/
NewsLink – LINKS All US Papers, Radio & TV http://newslink.org/
Science News www.sciencenews.com
Yahoo News http://news.yahoo.com/
Aggregators, Entertainment, Gossip, Commentary
All Access Talk Topics www.allaccess.com/talktopics
American Journalism Review http://ajr.org/
Boing Boing www.boingboing.net
Breaking News www.breakingnews.com
Bust Magazine – fierce, funny, and proud to be female www.bust.com
Buzz Feed www.buzzfeed.com
The Daily Caller www.dailycaller.com
Daily Swarm – music news www.dailyswarm.com
Drudge Report www.drudgereport.com
Google News https://news.google.com/
The Hollywood Reporter www.hollywoodreporter.com
Huffington Post www.huffingtonpost.com
Movie City News www.moviecitynews.com
The Onion – parody – www.theonion.com
Reddit – www.reddit.com
Rolling Stone www.rollingstone.com
538 Blog by Nate Silver www.fivethirtyeight.blogs.nytimes.com
Data Ferrett www.dataferrett.census.gov data analysis and extraction tool-with recoding capabilities-to customize federal, state, and local data to suit your requirements.
Hot Air www.hotair.com
National Review Online – conservative commentary – www.nationalreview.com
Real Clear Politics www.realclearpolitics.com
Talking Points Memo –Commentary from a political left perspective www.talkingpointsmemo.com
Technology & Digital Culture
International News Sites
Daily Mail www.dailymail.co.uk
One World http://us.oneworld.net/
The Sun www.thesun.co.uk
National TV Networks & Shows
ABC New www.abcnews.com
CBS News www.cbsnews.com
Fox News www.foxnews.com
NBC News www.nbcnews.com
OWN – www.oprah.com/own
Today Show – www.today.com
Bar Stool Sports www.barstoolsports.com
Fox Sports http://msn.foxsports.com/
SB Nation www.sbnation.com
Sports Grid www.sportsgrid.com
Sports Illustrated www.si.com
Sports Press Northwest www.sportspressnw.com
Yahoo Sports http://sports.yahoo.com/
There have been so many great radio conferences this year focusing on the future of our industry; Dash, Hivio and NextRadio to name a few. (Both Hivio and NextRadio have free videos of sessions to watch and share if interested.) The future – the idea of what’s next? and what’s to come? – is a fascinating topic to me. Which is why a speech by Oscar winner Kevin Spacey at the Guardian Edinburgh International Television Festival caught my eye and ear. Use your imagination and watch this speech replacing references to television with radio.
“Kids aren’t growing up that TV (radio) is the aspirational place to be.”
“Culture is not a luxury item, it’s a necessity”
(consumers want) “…a multi-layer story with complex characters that plays out over the course of time.”
“The audience wants the control. The freedom. They want to binge.”
“Give people what they want, when they want it, how they want it, at a reasonable price.”
We all want the same things…“Quality, artistic freedom, to be innovative, to make money.”
“Challenge: Can we create an environment where executives are emboldened and empowered to support the creative.”
“We need to surprise. Break boundaries. Take viewers to new places.”
“Put talent at the center of everything we do.”
“Patience. A much overlooked quality.”
“Shows should be treated as assets and protected.”
“It requires guts to stick with a show when the numbers don’t come.”
“The more we try things the more we learn. The more doors open creativity and business wise”
“Myth: Nobody knows anything…that making good programming is just a crap shoot. Frankly, that’s just Bullshit! We do know how this works. And it’s always been about empowering artists. It’s always been about total abandon. The only thing we don’t know is why it’s so hard to find the executives with the fortitude, the wisdom and the balls to do it.”
This week, Perry Michael Simon at AllAccess.com interviewed me for his “10 Questions with…” feature. One of the questions he asked lead to a more complex answer than I’m sure he was looking for, but it bears repeating.
What’s the best way to handle a host’s controversial comments — when is it best to unequivocally support the talent and when is it best to apologize or suspend or cut bait and run?
Well, I’ve encountered quite a few controversial on-air moments from dealing with Rush’s comments on Sandra Fluke to local hosts who get too graphic, push the envelope too far, or fail – offensively – at an attempt at humor. When I was at ESPN, Colin Cowherd used to say his job was to walk so close to the line each day that I’d be uncomfortable at times. He did his job well.
If I hear it and don’t get any complaints, my main reaction is to pull the audio, listen to it again, pull the offenders into the office, listen to the piece, have a conversation, and explain why I believe it was out of line. I usually offer suggestions on how it could be handled differently.
If you’re dealing with listener complaints it’s tricky. If you apologize too quickly, it shows a lack of faith in the product. If you’re too defensive it appears the station is deaf to criticism. While at KIRO FM, my GM Carl Gardner shared a great document with me on how to deal with listener complaints and I still have it. Here are the main points.
- Take all calls seriously. Respond to everyone. You may learn something new about your product.
- Don’t exaggerate and don’t let others exaggerate. People like to say, “we’re getting TONS of complaints…advertisers are cancelling business!!” – when, in fact, it maybe a handful of complaints or less. Seek the truth, don’t let people spread myths.
- Resist the temptation to apologize, argue or debate. Listen carefully with empathy. Most callers just want someone to hear them out.
- If something was said factually wrong — own it. If you were wrong – apologize. If someone is offended, explain the nature of some programs is to stimulate debate and discussion.
- If you haven’t personally heard the remarks at issue, insist on hearing them yourself before responding. It’s impossible to respond intelligently to something you’ve never heard, in context, yourself. Many times what is ‘heard’ is taken entirely out of context.
- Likewise, determine if the person complaining actually heard the comments or are responding to something they were told.
- Don’t share every complaint with the air staff. Any show working to break through will be noticed and at times disrupt listeners and advertisers. Sharing every bit of feedback can have a negative impact on their confidence.
- Believe in your product. Even though complaints can be uncomfortable, be confident and positive about your station, while remaining open to constructive feedback.
- People will tell you they’re boycotting your customers and writing them letters – they rarely do.
98.5 The Sports Hub hosts Toucher and Rich interviewed Rick Pitino today. Listen.
It was a brief but memorable conversation.
Toucher: We are joined by Rick Pitino, former coach of the Celtics, current coach of the Louisville Cardinals who won the national championship. Rick Pitino, hello!
Pitino: Morning, guys.
Toucher: You stink. You ruined the Celtics.
Toucher then hung up
Here’s the deal. Yes, it went super viral. Yes, they’re getting a lot of attention. Yes, ratings may even go up. But that doesn’t mean YOU should start insulting and hanging up on guests.
- The first show to do it gets the attention. The second show to do this will be seen as wannabe-jerks… or not seen at all, because no one will care that it happened again.
- There are very few sports radio stations that have brands to support such on-air antics; The Hub, The Ticket in Dallas, who else?
- It’s not a great way to build relationships in the business (and this business is about relationships and access) and chances are Toucher and Rich will find some guests they want to interview who are Pitino sympathizers who refused to join them. I’m sure they don’t care. But, that’s their brand, their show, their swagger.
The lesson here is be yourself, be passionate, spontaneous, unpredictable, unique and compelling. Create moments on your show that resonate with your fans.
I admit I was reluctant to read The Handoff, because I know how the story ends – with the untimely death of sports radio’s bigger-than-life ambassador, mentor, friend and programmer Andrew Ashwood. However, I am better for having pushed through.
This is a book about brotherhood, determination, vulnerability, passion, certainty, self-confidence, self-awareness, and one guy’s successful rise from high-octane, motivated, passionate stock broker to high-octane, motivated, passionate sports radio host.
Through his journey of excesses, friendships, and passions, we accompany JT (currently a host on Fox Sports Radio from 1a-6a ET, 10p-3a PT) as he comes-of-age over and over again. The reader witnesses his evolution into a man, a husband, a father, a friend and talk show host. We are there as John transforms into JT and we are cheering with his buddies when he earns the name “Brick.” It’s funny, intense, authentic, emotional and ultimately hopeful.
JT rips his heart open for examination allowing the world to peer into his dreams, doubts, passions, and feelings. From being elected president of his fraternity to moving across country away from his boyhood home and then again when he quits his lucrative stock broker job only to pay his way on the radio – you will be rooting for JT.
Somewhat surprising for a sports host known for his scratchy, bullhorn of a voice and for banging the phones, JT is refreshingly self-deprecating, self-aware, and reflective. Even though I knew how it ended, it was a captivating roller coaster of a journey. The book gives an honest behind-the-scenes look at what it takes to succeed in life and radio. You’ll be motivated by JT’s hustle and moxy, and feel the urge to reconnect with friends from the past.
One of the lessons Andrew passed along was to “make someone’s day.”
Reading this has made mine. Thanks JT.