INSIDE RADIO STUFF #100

I just recorded and edited the 100th episode of the Radio Stuff podcast. It features an extensive interview with Cumulus and Westwood One personality Jonathon Brandmeier. It also marks the milestone by sharing memories with original co-host Deb Slater and listening back to a few favorite moments. I realized of all 100 episodes this one is among the most challenging. Primarily due to production. This experience reinforced the importance of caring about the details and asking for help when you need it. Here’s how it all came together.

LANDING BRANDMEIER
I had been talking to Brandmeier and his team about doing the podcast even before the new show was announced on WLS and Westwood One. We have mutual friends and had some business dealings in the past year so it wasn’t really ever about IF he’d do it, but WHEN the timing would be right. They wanted to wait until about a month into the new show. Last week I suggested the 100th episode and Johnny made it work.

Our call was scheduled for 10:00 a.m. PDT immediately following his syndicated show. I asked for 30 minutes, we talked for an hour. I started rolling tape and talking to the Radio Stuff listeners while waiting for the phone to ring. I don’t have a phone coupler, so I plug the phone directly into the board, place the phone on the desk. I record my part into a microphone and the phone mic sends my voice to the guest. In this case, I was talking for about 8 minutes before he called. Rolling before the interview is an NPR trick to capture everything. I blogged about it with Anna Sale a couple of months ago. My monologue and our opening exchange become a teaser clip I released 24 hours in advance of the podcast. His opening line to me after I answer the phone is the first thing you hear on the podcast.

 

THE CLIPS and DROPS
Brandmeier uses a lot of audio during his show and our interview was no different. However, the phone distorted the audio he was sending down the line. So, I had Brandmeier send all the clips after the interview to insert in post. The clips, for the most part, are longer than what he sent down the line, so I had to find the parts he used, edit, insert them and silence the phone version. For example, I used about 20 seconds of the audio from this video in the show.

THE LEVELS
After recording, even though I thought the levels were perfect, my voice entirely dominated Brandmeier’s, so I went through the entire interview and adjusted all my parts to blend more seamlessly with Johnny and then raised the gain on the whole file.

DEB SLATER
Deb recorded her voice on her end and I recorded my voice on my end. She then sent her file to edit in a higher quality audio. I recorded her right after Brandmeier and forgot to unplug the phone from the board. So, that means I recorded her too. I tried to silence the phone quality version of Deb, but I couldn’t get it all. You’ll hear it switch back and forth especially when she’s laughing or talking over me. My mistake. Won’t do it again.

During our chat she mentioned several moments from early Radio Stuff shows that I found after our call and inserted in post production.

ASKING FOR HELP – PART 1

Is that the same fake town cryer from last time? @Giffordtweet

— John Collins (@johnco) May 2, 2015

After receiving that tweet from John Collins about the return of the fake town crier after the second Royal baby was born, I put an all call out for audio of the town crier.

If anyone has audio of town crier announcing royal baby please send!

— Larry Gifford (@Giffordtweet) May 2, 2015

It worked! I received this email a few days later;

Dear Larry,

You asked on Saturday for a clip of the town crier announcing Kate’s baby.
Here’s how 680 News in Toronto reported it.

https://soundcloud.com/bandanachap/royal-birth-town-cryer

Downloadable WAV (but from internet feed), 12MB, 1:10.

There’s a lesson in how radio has no borders any more.

Journalists in London capture the sound, and beam it around the world.

An all-news radio station in Toronto edits the announcement into their piece, broadcasts it to their listeners in Toronto, and right around the world on the internet.

A listener travelling on a train in Britain hears the piece, thinks “that might be interesting”, hits rewind on his mobile app, records it for posterity, and makes it available.

Congratulations on Radio Stuff 100, and here’s to many many more.

All best,
Weaver

ASKING FOR HELP – PART 2
After realizing the town crier was going to be a topic of discussion, I again asked twitter followers for help.

If any one wants to do their best Royal Town Crier impersonation and offer a royal decree for Radio Stuff’s 100th episode. I’ll play it!

— Radio Stuff Podcast (@theradiostuff) May 5, 2015

Geoff McQueen saw it and tagged DJ Dapper Dan and within an hour it was done. DJ Dapper Dan also had some thoughts on the fake town crier.

“That chap Appleton did not have the permission to cry from the Royal Family, they just said they didn’t object and that he should consult the relevant local authority which he failed to do as far as we know over here. Anyway he is not a bona fide Town Crier as you have to be appointed by a Lord of The Manor, A Local Authority or Similar level of accepted Government Body. He is not, never has been and is not likely to be. But fair play to him, he got a lot of publicity!”

ASKING FOR HELP – PART 3
I also reached out directly to Radio Today host Trevor Dann to see if he would offer a toast for the 100th episode. Trevor has been a supporter and reoccurring guest over the course of two years and I was happy he agreed to record a little something for the show.

CONCLUSION
I sometimes wonder why I go through all the hoops I do to create a show each week, but it is because I want it to be great. I don’t always hit out of the park, but when all is said and done I’m usually extremely satisfied with the product and proud to put my name on it. Johnny said it in the interview and I believe it to; you have to do the show for yourself first and not worry about who is listening.

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Unsolicited Advice: Don’t Do This

Ok. I laughed.

98.5 The Sports Hub hosts Toucher and Rich interviewed Rick Pitino today. Listen.

It was a brief but memorable conversation.

Toucher:  We are joined by Rick Pitino, former coach of the Celtics, current coach of the Louisville Cardinals who won the national championship. Rick Pitino, hello!

Pitino: Morning, guys.

Toucher: You stink. You ruined the Celtics.

Toucher then hung up

Here’s the deal. Yes, it went super viral. Yes, they’re getting a lot of attention. Yes, ratings may even go up. But that doesn’t mean YOU should start insulting and hanging up on guests.

– The first show to do it gets the attention. The second show to do this will be seen as wannabe-jerks… or not seen at all, because no one will care that it happened again.

– There are very few sports radio stations that have brands to support such on-air antics; The Hub, The Ticket in Dallas, who else?

– It’s not a great way to build relationships in the business (and this business is about relationships and access) and chances are Toucher and Rich will find some guests they want to interview who are Pitino sympathizers who refused to join them. I’m sure they don’t care. But, that’s their brand, their show, their swagger.

The lesson here is be yourself, be passionate, spontaneous, unpredictable, unique and compelling. Create moments on your show that resonate with your fans.

The Producer Game Is Changing

An open letter to producers from host Bob Lonsberry (WHAM, Rochester /WYSR, Syracuse) on Talkers.com has inspired me to respond and write a P.S.

Granted, Bob is advising producers on how to produce his show so it’s hard for me to say he’s wrong, he just may not be offering the most comprehensive advice to all producers.

In a nutshell, here’s what he says…

• Listen to the show
• Be a broadcaster
• Handle callers well
• Think like a reporter

So far so good. But, as I read through Bob’s open letter, I began to realize how much the producer position has changed evolved since my first gig 20+ years ago when I screened calls, pulled commercial carts each hour and drove down to the Sunoco gas station to buy the hosts a six-pack with my fake ID.

The producer is more than a phone screener, a guest booker, and a lesser-than-member of the team to be seen, but not heard — unless spoken to. Real, honest-to-God, hard-core, successful producers have careers and are often times as important to a show as the host.

And yes, they should be better compensated by stations and better treated by hosts.

LISTEN UP!

In his letter, Bob explains, “A radio show is a dynamic, vital thing, and the mood and circumstance are constantly changing. You’ve got to be following it if you hope to contribute to it.” He’s right.

Listen to the show you’re doing. A host should never have to call your name out on the air to get your attention. Listen for all the things he mentions and also listen for; ways to evolve the topic, possible guests you could book, promo material, listen for news and interviews that can be used to forward stories in sports updates or recycled later in the show, listen for tweetable quotes or passionate entertaining chunks that could go viral, listen for good sales material, listen for inaccuracies, listen to production elements before they air, listen to the show after it airs to find ways to improve it. Listen before, during and after the show.

DON’T JUST TALK, SAY SOMETHING

“Be a broadcaster.” Bob says, “…when I speak to you, when I call for you to speak on the air, you have to deliver.” He’s right – sort of. Producers aren’t hired to be on the air. If the PD wanted a co-host, he would hire one. When it comes to a producer talking on-air – less is more. I’ve told any producer who’ll listen, the less you talk the more impact you make when you speak on air and the more home runs you can hit. If you’re constantly swinging and missing – you’ll be annoying. So, if your host calls on you to chime in each segment (and I’m not accusing Bob of doing that) – it’s a host problem, not a producer issue.

Simple guidelines for producers who chime in

• add to the conversation
• advance the conversation forward
• set up the host
• don’t try to one-up the host
• let funny happen naturally – don’t force it
• remember “yes, and…” rule of improvisation

HERE’S WHERE WE START TO DISAGREE

Bob wants his producer to “handle callers well.” He explains, “Resist the simplistic but common belief that you are supposed to screen out people who are old or off topic or who you don’t personally understand. That practice castrates and lobotomizes talk radio. It throws away countless callers who I could use to advance the show. You are not the gatekeeper, I am.”

I disagree.

There are callers who won’t make good radio or who are off topic who should be screened out. The great Mike Thompson, operations manager of 710 ESPN LA, is one of the best resources on call screening I know. From a packet he put together for producers and shared with me a while ago, Mike makes these points about screening calls.

Screening telephone calls for talk radio shows is perhaps the most ignored and misunderstood art in the talk radio business.  Most stations do not screen properly.

• First and foremost – our raison d’être is not processing calls like picking grapes and putting them in a bushel.  Callers are nice folks and can add to a show – BUT they are not the end all be all.
• Each caller needs to have something to say with passion and conviction.
• Shows must FOCUS ON THE LISTENER – NOT THE CALLER.  There is a difference.  Less than 1% of stations listeners actually call.
• We are human. We react to stimuli. However, the lack of calls or abundance of them cannot be viewed as a gauge of a good or bad show.
• Calls are a production element — calls, music, drops, sound bites and newsmakers all add to the production – which must be centered upon the hosts opinion, information, credibility, personality, humor and style.
• No one has the right to speak on our air.  Don’t surrender your show by letting a bad caller on who has nothing to say.  When in doubt – screen ‘em out.  Be friendly, but firm.
• Have pride in the calls that you put on the air. Bad callers create even more bad callers jamming the lines.  Conversely, when you put great calls on the air you will notice over time that intelligent and witty callers will join the party.

I believe Bob’s resistance to call screening originates from the general lack of trust and communication between him and his producer. He says in his letter that he won’t be meeting with the producer unless the boss calls one, he doesn’t want to talk to the producer during the show, and coordination before the show shouldn’t take more than a minute.

Bob, that’s not a producer – it’s an errand boy.

Great producers and great hosts have a chemistry and connection. The producer gets to know the host in a way the listener doesn’t so he/she can better support the host and think like they would think. A great producer makes a host better, adds to the show and focuses the host before and during the show on the things that matter most.

How do you expect the producer to support you, your show and the things you want if the only communication you have is through an open letter on the internet?

To Bob’s credit, he says in a perfect World, “we each trust each other to our jobs.” That’s great, but pre-planning, preparation, curating stories, topic development, and constant communication – are all part of a producer’s job. And I believe those meetings and discussions are key to building the trust Bob desires.

BE CURIOUS

Bob finally encourages producers to “think like a reporter.” He focuses his comments on building and maintaining a list of contacts and sources. I’d say that’s more a reporter thinking like a producer. Thinking like a reporter means being curious, asking questions, and finding the stories and angles not being talked about. It means helping listeners to connect the dots or help make sense of a story or series of stories, knowing why you’re interested in a particular story, finding audio to support your POV and telling the story the most compelling way possible.

THE TAKEAWAY: 20 TIPS for EFFECTIVE PRODUCING

These are some of my thoughts on producing, based on my own experience as a producer, host, PD and consultant.

SERVE STEAK – Make sure the host is playing the hit stories various ways throughout your show.

ADD SIZZLE – Look for ways before and during the show to enhance the on-air presentation.

WORRY ABOUT DETAILS – There’s no detail too small to consider.

THINK LIKE A P.D. – From topic selection and guest booking to what’s being played and how it’s being presented during commercial breaks, oversee all content during your show. Be concerned with how your entire show sounds, not just the talk segments.

BE AN EDITOR – Know how to listen to audio, identify a sound-byte and edit it for air quickly.

CREATE AN EXPERIENCE not a SHOW – Help make the show a 24/7 experience through social media, podcasting, blogging, vlogging, and show appearances. Have conversations with your fans, don’t just tweet links at them.

BE IN THE MOMENT – Anticipate the needs of the talent.

CONTEXTUALIZE STORIES –Tell listeners why the big story matters to them now and consider archived audio to help tell a story or put it in context.

TEASE – Help your host prepare or write teases for each segment.

FINISH BIG – Plan for a big final segment – don’t throw it away.

OWN BIG MOMENTS – Be prepared to ditch all your plans for breaking news. Have a plan.

COMMUNICATE – Verbal and written communication is key with your team – board op, anchor, host, PD, reporters, and others. Assume nothing.

BE AN AMBASSADOR – Represent the best of interest of your host and show internally and externally. Help mend fences, build bridges and create fans inside and outside your radio station: co-workers, contributors, listeners, and clients.

DON’T BE A JERK – Your host may have personality issues and is prickly to others in the building (for shame), but that doesn’t give you license to adopt that same attitude. Be a positive force, a leader and problem solver.

EARN TRUST & RESPECT –  Work hard, communicate, be proactive and find ways to showcase your host and the show in the best possible light.

BE ORGANIZED – You’re juggling information and obligations from the PD, promotions team, sales team and your host. Create systems that work for you.

BE CREATIVE – Find unique angles to big stories and think outside the box on slower than normal days. Have a future file. Notice what you notice.

BE NEW MEDIA/SOCIAL MEDIA/TECH SAVVY – The more you know, the more you can do, the more you can help the show and station and yourself.

REMEMBER WHO YOU’RE SERVING – With all due respect to talk hosts who believe producers are only there to serve them, the reality is ratings and revenue drive the bus.  That means listeners and clients always come first. The live commercial read for the auto dealer IS more important than your hosts story about bumping into a B-list celebrity at a golf outing.

KNOW THE CLOCK –  PDs create clocks with precision to maximize possible listening opportunities in a PPM world. There are reasons why spots and promos and traffic reports are placed where they are. There are reasons why segments are designed for a certain length of time. These should be followed as closely as possible and not considered optional.

Lessons Learned From Charlie Sheen

By now you’ve seen the coverage of Charlie Sheen on the Dan Patrick Show. It was on CNN, Fox News, Vanity Fair, The Hollywood Reporter, Entertainment Tonight, USA Today, New York Post, LA Times, Philadelphia Inquirer and the Times of India to name a few. Not bad exposure for The Dan Patrick Show on one guest.

So how’d they book him?  They asked.

My sources say the Danettes had Charlie’s number from a previous appearance, gave him a ring, and asked if he’d come on the show. He said yes.

So what are the lessons to be learned from Charlie Sheen?

• Ask for what you want. Sometimes the biggest obstacle in front of your success is just asking for what you want; asking a guest to be on your show, asking your boss for a promotion, asking anyone for help of some kind, etc.  In this case, asking Charlie Sheen to join the DP Show for a few minutes. Just make the call, ask the question – the worst thing that can happen is that you’re told “No.”
• Keep records. Hosts and producers need to keep every number of every guest, regardless of how important you deem them in the moment. You never know when you may need it again.
• Spread the word. When a guest makes news on your show, in this case Charlie Sheen saying he’s ready to go back to work, tell everyone about it. Don’t assume everyone who cares about it heard it on your show. Immediately, the audio and a news story about the interview appeared on www.danpatrick.com, the producers were twittering about the interview, and undoubtedly a press release was quickly written and released. This is cheapest, most impactful promotion you may ever have for your show.

 So you may ask how this guest was appropriate for the Dan Patrick show. Charlie is a big sports fan, resonates with the core demo with his movie and TV roles, and recently talked with the UCLA baseball team (a.k.a. the timely hook.)

Dan Patrick with Charlie Sheen on Video – part one

Dan Patrick with Charlie Sheen on Video – part two