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Posts Tagged ‘Atlanta’

VIDEO: Ask Larry! Episode 9

This week’s Ask Larry addresses new media, new jobs, and a need for new promotional ideas.

And the #1 Radio Story of 2013 is…

top 5Here it is. The Top 5 Larry Gifford Media blog posts of 2013. No surprise that new and social media resonated with readers. Readers were riveted by the poor judgment of colleagues in Atlanta and a little scared and confused by the ratings hit Talk Radio formats took in 2013. But, nothing captured the hearts and minds of radio folk more than the sudden death of radio’s Kidd Kraddick.

Rode Rec25. Five Apps All Radio People Should UseI realized the other day how much time, energy and money I’ve saved thanks to online, iPad and phone apps. I have more apps than I need, but some seem especially useful for radio work. So, from one radio guy to you — here are five apps that you may never have heard of that just may change your life or at least make you more productive and effective.

Nate Riggs4. How Radio Can Better Embrace Social Media A post from 2011 that still resonates today. “Don’t try to do everything all at once. Pick one thing that you’re going to do 110% and get really good at. If it’s a Facebook page invest your time and energy in building a community around that Facebook page and engaging in that community. I think it’s a perfect complement to radio, because radio is traditionally a push medium; we listen to radio.” – Nate Riggs

steve3. A Journey Into “Instant Unemployment” and How to Avoid It Three Atlanta talk hosts are fired following a poorly planned and executed “comedy” bit. The reality of the situation is, regardless of ratings or talent, most radio hosts walk up to and around the “line” everyday. They are the stunt actors of radio willing to dive off the top of a building, walk through fire, or wreck a motorcycle to get a laugh, to get some ink, and to increase ratings. And we love them for it. From time to time, they’re going to cross the line. It’s going to happen. PDs need to be there more of than time than not. Truth is some will lose their job (See: Dan Sileo) and some won’t (See: Rush Limbaugh).

rush-pubshot2. The Free Fall of Talk Radio

Talk stations are tumbling in the ratings and no one knows why, though there are many theories.

It’s political fatigue. It’s too repetitive. It’s too depressing. It’s too angry. It’s too boring. It’s humorless. It’s predictable. It’s not entertaining. It’s all commercials.

Former radio star, now internet radio sensation Tom Leykis chimes in, “Talk radio went from Rush Limbaugh’s bells, whistles, jingles and parody songs and everything to a line up of people reading bill numbers.” He went on, “It’s devoid of humor, entertainment value or mirth. These are not radio personalities.”

He wonders aloud if anyone in the radio business getting the message?

KiddKraddick1. Kidd Kraddick’s Last Selfless Acts

There’s really no way Kidd could have understood the impact he’s had on so many people and the radio industry in general. He even made an impact to radio friends around the world. The reaction on Twitter, Facebook, and coverage in news has been overwhelming. One listener credits Kidd for “restoring his faith and belief in FM radio.”

And I too have found myself caught up in it. I didn’t know Kidd, but I’ve respected him from afar and have never heard anyone say a bad thing about him. No one. Which, in this ego-fueled industry, isn’t just rare – it’s an anomaly. It’s the exception to the rule.

To honor Kidd’s legacy, I have extracted some of the rules of life and radio he’s left behind. These rules come directly from words and phrases used by his family of colleagues and listeners.

If you missed the rest of the countdown you can catch up on blog posts #25-16 of the year here, and #15 to #6 here.

Thanks for making 2013 so great. I raise my glass to you and wish you  a bright, ratings-filled, drama-free 2014!

Here’s a link to the Radio Stuff Podcast New Year’s Special which counts down the most listened to episodes of the year.

Beware of “The Line”

shanshariff_fan

Shan Shariff

“I just thought it was sick.”

Shan Shariff is host of The New School on 105.3 The Fan in Dallas.

“First off, I didn’t think it was funny at all. Sometimes you can maybe, maybe in my opinion, get away with some of that stuff if the bit is at least funny — but wrong. But, the thing I thought was it sucked. It was just a terrible, terrible bit. It wasn’t funny. I thought it was just disgraceful.”

He’s talking about the attempt at humor this week on a sports talk radio station in Atlanta. The three morning guys – all fired now – executed a bit about Steve Gleason, the former NFL player suffering from ALS.

Deb Slater and I talked to Shan in Episode 6 of the Radio Stuff Podcast (listen here). We also talked to Bean of Kevin and Bean from the “World Famous” KROQ in Los Angeles, Terry Jaymes of the nationally syndicated Lex & Terry Show and Terry Jaymes Alive podcast, and Fred Jacobs, President of Jacobs Media.

We all agree the bit crossed a line.

Ah, “the line.” Every talent deals with it. What is it? Where is it? How do you find it?

Shan can sense when he’s approaching it, “My show overall definitely flirts with the line a lot.”

“No one knows what the line is. The FCC doesn’t know what the line is.” Gene Bean Baxter has no doubt he’s crossed it –where ever IT is, “Well, of course, I mean I think something on our show crosses someone’s line every day.”

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Terry Jaymes

Terry just got off an apology tour, “I didn’t even know what the situation was. We had to go back and listen to it. When I heard it, I said, ‘oh, this is not good.’” It was a fleeting, over-the-line remark from Lex about a murdered transvestite. It was unplanned, unfunny, inappropriate, and, “It sounded very hateful.”

Enter Fred Jacobs, President of Jacobs Media.

“What is offensive is a moving target over time.”

Oh, isn’t that special? Imagine being a blindfolded tight rope walker, but every night as the blindfold is put over your eyes, they move the guide wire.

Even so, Fred believes talent should know where it’s moved to.

“Air personalities need to have a basic understanding of where the lines are, again with the proviso that the lines are often gray or even blurry.”

So, how do personalities deal with this blurry, gray, moving line of what’s acceptable?

bean

Gene Bean Baxter

“I think the lesson is that if you have a job like mine, or like the guys on the show in Atlanta, you are taking your livelihood in your hands – in my case 22½ hours per week, every time the mic is open —  it’s possible that you might say something that will get you fired. That is the hard reality of the truth.”

It’s also a sad reality for a guy like Bean who has been on the air for 24 years. And not a reality that is necessarily fair in his opinion,

“There aren’t a lot of occupations where you get fired for making a mistake. Think about it, a doctor can misdiagnose someone, a mailman can deliver a wrong letter every once-in-a-while, a policeman can shoot someone by accident – they don’t always lose their jobs over it.”

Shan tries to avoid being the edgy comedian, “I don’t make cancer jokes. I don’t make AIDS jokes. I don’t make tornado jokes. I don’t do that stuff.”

On the Lex & Terry Show it boils down to their intentions behind a bit, “We never set out, in our entire 20-years, to hurt anybody, to say anything wrong, or anything like that. We don’t want to be controversial. We never fight with other morning shows. All the regular schticky things they do…we’ve never done that.”

TIMES, THEY ARE A CHANGING.

Terry has seen a sea change over the past 20 years of hosting Lex & Terry, “It used to be you could say whatever you want, got fired and ended up making more money somewhere else. You don’t anymore.”

Fred Jacobs senses a change too.

FredJacobs

Fred Jacobs

“I wonder, given the point and time that we’re at societally and culturally, whether this kind of radio – the Howard Stern, Mancow stuff and how that proliferated even into smaller markets —  if that hasn’t maybe totally run its course.”

“Maybe people are just getting tired of the anger and tired of the humiliation. You know it even kind of rolls into the whole bullying conversation. You know whether it’s Rush Limbaugh calling Sandra Fluke a slut or these guys making fun of a former athlete who has ALS, I just kind of wonder if that kind of bullying and humiliation, perhaps, hasn’t just run out of gas. And if that’s the case, maybe that’s a good thing.”

SO, NOW WHAT?

The responsibility for what radio is and how it evolves falls on everyone’s shoulders; talent, programmers, companies AND listeners.

Shan knows as a talent he is responsible, “I did send a warning to my producer, to my co-host, and our call screener. I just said, ‘look, let’s continue to push the envelope, be edgy, but let’s use this as a warning. I think it’s really good to have warnings that scare the hell out of you. And that one should scare the heck out of any single person that works in our industry.”

Bean dreams of a day when companies step up to support talent more in these situations. He doesn’t think the guys in Atlanta should have been fired.

“I was very disappointed a couple years ago when my own company fired Don Imus over his remarks. That remark was consistent with the show they had been paying him to do for years and years and years on that station. But, just because enough people got upset they fired him for that. I think they should have stood by him and said, ‘ look, this is the kind of show Don Imus does. If people stop listening to it then we’ll fire him, because it won’t be profitable for us anymore.’”

Bean also believes listeners play a role.

“If I tune into a show and I’m offended by something that I hear on that station, so what?”

He believes shows can have momentary lapses of judgment and still recover.

“If they have a good relationship with their listeners – they are going to forgive them for a misstep , are going to say, ‘Wow, that was out of line dude, but I know you because I’ve been listening to you for a long time, so come back tomorrow and do something better.’

Fred Jacobs is pointing to talent and PDs. He writes about is passionately and eloquently in his blog post, “Stupid DJ Tricks.”

“I think when you communicate well with talent – they understand you and you understand them —  the likelihood of this kind of thing happening lessens a great deal.”

MY CONCLUSION

Based on these conversations and my observations, radio is going through some growing pains as it evolves and redefines itself. The line is moving. It’s moving away from sophomoric humor, on-air bullying and sidekicks running around with underwear on their heads. It’s moving towards something that’s enriching, entertaining, enlightening, and empowering. And it’s moving, because listeners expect more, companies expect more and hopefully we expect more from ourselves.

A Journey Into “Instant Unemployment” and How to Avoid It

steveBefore we get into this, I’d encourage everyone to read Steve Gleason’s guest column as Monday Morning Quarterback on SI.com and support the Gleason Initiative Foundation’s efforts to find a cure for ALS, if you’re so inclined.

THE LEAD IN

When I was PD at ESPN radio, Colin Cowherd would tell me his that his job is make me nervous at least once a day and my job is to trust that he knows where the line is. That works most of the time. But, as demonstrated by the guys in Atlanta, it just takes 2:10 to erase everything you’ve done up until that moment.

I get it, PDs ask a ton from talent: be funny, relevant, insightful, entertaining, credible, unique, distinctive, opinionated, memorable, edgy, but not offensive, and appealing to a younger audience — for four hours, live, every weekday. And don’t say “uh.” And break on time. And promote the ticket giveaway. And tease better. And…

That’s hard.

Talent will cross the line. It happens (see: Lex & Terry) . In most cases, I’ll defend the talent and I have in many cases. The Atlanta case is indefensible. It’s making fun of a guy who is dying a horrible death from an even worse disease.

RADIO SPITS THE BIT

update: Nick Cellini has deleted his twitter account.

Nick Cellini has changed his twitter bio to read “short order cook.” Nick was one-third of the Morning Mayhem on 790 The Zone, all of whom were fired yesterday for…this (Audio, transcript). Go ahead listen and read it before we dive in — context helps.

It’s a “stupid” gag they did about Steve Gleason, the former Saints player suffering from ALS. All three broadcasters; Nick Cellini, Chris Dimino and Steak Shapiro have apologized. Too little, too late.

Cellini tells AccessAtlanta.com that the dismissal is “a relief, really. The station is a sinking ship.”

Shapiro, who once co-owned the station under Big League Broadcasting also spoke out, “The ironic thing for me is that I’m an aficionado of the Saints and Steve Gleason. The bit was ill-advised.” He added the bit was not representative of the work they had done four hours a day for 16 years.

Dimino posted a long apology on facebook and realized, “how quickly a stupid and worse than that non thinking moment can change all of it (19 years in broadcasting, 30 years as a grown man, and 10 years of being a father.)”

HOSTS ALL A TWITTER

The bit had broadcasters across the country abuzz.

Rich Eisen (@richeisen) from NFL Network tweeted,

“I just heard the stupid ass Steve Gleason “bit” on the Atlanta radio station and it’s beyond appalling. Those guys deserved what they got.”

Mitch Levy (@kjrmitch), the morning guy on 570 KJR in Seattle had a string of tweets late in the day,

“While I’m sure that I’ve been over the line too many times to count, that’s about as mean-spirited & tasteless bit I’ve ever heard in radio. We all do and say things on-air at the spur of the “live” moment that we’d like to have back. But, this was a premeditated, thought out, pre-produced attack on a good man who’s losing his battle with perhaps the most vicious & senseless disease. Really had to image that someone at that station who was aware of the “bit,” didn’t say “stop” before it aired.”

Heath Cline (@heathradio) is the afternoon host at 107.5 The Game in Columbia, SC,

“How could anyone have thought this was going to be funny. Thing is, I know those guys are capable of much better. I’ve heard them do it. Baffled how they misjudged things so badly today.” This is a spattering sample of the reactions. There were also a lot of “OMGs.”

Another interesting perspective on the mishap comes from Chadd Scott, APD and host at 1010 XL Sports in Jacksonville who was fired from an Atlanta sports station in 2011 for tweets. He claims his negative tweets about Delta Airlines, a major station sponsor, lead to his dismissal. He tweeted when he heard the news yesterday,

“Feel bad for friends @NickCellini & @chrisdimino. I’ve been in their shoes & know what today feels like.” “I only ever “wanted” to work at 1 station & it wasn’t ESPN, it was 790 the Zone years ago & I did. That WAS such a good station.” “All 3 made big $ for failing station & bit gave 790 a reason 2 dump salary.”

WHAT CAN WE LEARN FROM THIS?

“What lessons are to be learned from this?” I asked on Twitter. Bean, from KROQ’s Kevin & Bean (@clydetombaugh) tweeted back at me,

“Morning show host truth: Your company has no opinion of anything on your show and probably doesn’t even listen. But, if somebody ELSE complains then it is easy for them to say it’s obvious what you did was wrong and stupid.”

How do you know when a bit has gone too far? Shan Shariff (@newschoolSS), the host of “New School” on 105.3 The Fan in Dallas, responded.

“Larry, as you know, TOUGH question. Best answer I have is feel. If I wouldn’t even make the joke off-air to my buddies, I DEFINITELY wouldn’t say it on-air. What these guys in Atlanta did was just sick. Interesting side note: I actually sent this to my guys this afternoon as a warning to watch the line. We tend to flirt with it.”

The reality of the situation is, regardless of ratings or talent, most radio hosts walk up to around the “line” everyday. They are the stunt actors of radio willing to dive off the top of a building, walk through fire, or wreck a motorcycle to get a laugh, to get some ink, and to increase ratings. And we love them for it. From time to time, they’re going to cross the line. It’s going to happen. PDs need to be there more of than not. Truth is some will lose their job (See: Dan Sileo) and some won’t (See: Rush Limbaugh).

I’ve had to deal with many obscene, indecent, and profane incidents with varying degrees of controversy over the years. The hosts who I had to terminate are the ones who wander into at least two of these four areas: personal attacks, lack of filter, off-brand remarks, and negative intentions. Here are some ways to avoid your own “instant unemployment” in the future.

  1. Don’t Get Personal. Being edgy is okay (depending on your station brand), but know your target. Keep your sights on actions, decisions and behaviors and avoid getting personal. Nobody likes a bully. Attacking people’s traits, conditions, impediments, handicaps, etc. is just mean, not humorous. While there are some exceptions, people generally do not respond well when you ridicule or are disrespectful to someone who has been touched by misfortune.
  2. Appoint someone the “content filter.” One person on the show has to have 51% control and veto power on all content. If you don’t, no one on the team has the authority to kill a bit. If that person doesn’t green light the proposed piece, then re-edit, re-write and/or re-record it or trash the bit. Get it right before you air it.
  3. Be Consistent. Make sure the bit is reflective of your show and station’s brand. The Atlanta guys say this bit wasn’t what they typically do – so why do it? Be authentic to yourself and serve the expectations of the listeners.
  4. Have pure intentions. If your intentions are to honor someone with a parody, are all in jest, and in the spirit of camaraderie — listeners will pick up on that. If you’re vengeful, spiteful and trying to tear someone down – that too will come across. If you find yourself preparing a bit with a negative intention, might I suggest canning the bit? Otherwise, it’s likely to cost you your job.

Twitter Doesn’t Break News. Shhhh, Don’t Tell Anyone.

Everyone is getting excited, because Twitter reported the death of Whitney Houston 45 minutes before traditional news sources. Actually it didn’t, some guys named Big Chorizo and Aja Dior M. did. Social Media sites don’t break news, they allow others to break news through them.

The graphic below is from mashable.com.

An unscientific survey of friends shows most found out about Whitney’s death through social media (Facebook, twitter), though most can’t cite the source behind the information. Surely, Twitter doesn’t want to claim credit for Big Chorizo’s breaking news, or it opens the social media site up to massive legal issues. But, that doesn’t diminish the power of twitter.

Mashable notes that over 2.5 million tweets were sent within the first hour after Houston’s death.

To me, this is the shifting news paradigm; People are learning about and talking about breaking news stories in break-neck speed.

For years, news organizations have spent millions building news brands (first, fast & accurate — eyewitness news — on your side, etc), yet in today’s world we consume the information so quickly we don’t stop to see where it came from – and in most cases we don’t care. In fact, an initial prank report that Whitney Houston had died from a bee attack was believed by several dozen twitter users before it was debunked. And keeping up with the speed of news is a dangerous game as CBS Sports discovered by prematurely reporting the death of Joe Paterno.

A friend of mine was espousing how TMZ was ‘the source’ for the Whitney Houston story and how amazing it is TMZ has established their brand with celebrity news in six years or so. However, just because TMZ reports something is it automatically worth repeating? My observation is that TMZ is willing to report on stories and facts with limited confirmation, paid information, or single source. Which is why everyone else gives TMZ credit for developing celebrity news and facts in situations like the deaths of Whitney Houston and Michael Jackson. If TMZ gets it wrong, the brand isn’t tarnished. If CBS gets it wrong, the world sits up and takes notice.

UPDATE: Here is a real example of how TMZ puts credible sources in jeopardy.

Whitney’s funeral is in Jersey and there is still debate over where she’ll be laid to rest – Newark NJ or Atlanta GA – even according to TMZ. Makes me wonder if the “debate” is real or a way for TMZ to save face.  Sure, it is a minor detail, but it is a microcosm of a larger issue; followers think they are getting information from a trusted source “WSB” and may not remember pr notice that WSB was sourcing TMZ. So, if Whitney is ultimately laid to rest in Newark some WSB followers will think WSB got it wrong.

So, what is a credible news team supposed to do in this out-of-control, I-want-it-first-I want-it-now society?

At the radio station I program, we removed most of the TV monitors from the news room and replaced them with tweetdecks about a year ago. We use them to see what’s trending, mine and develop unique stories and keep us on the front edge of the artificial news cycle, instead of chasing news papers and TV stations.

News teams (and talk hosts) should strive to tell an interesting story or share a unique detail instead of breaking the news. As we are learning, when the news breaks, most don’t recall where they learned it. It’s what you do with the story after it circles the globe in 23 seconds that will define your brand.

UPDATE 2/15/2012: Two concepts: “Verification” and “Curation”, are key to the future of news. More on Twitter as a breaking news source from CNN

The Really Super Big Game Sunday

Every station puts a different spin on Super Bowl coverage. Due to the NFL’s rules, we all find creative ways to tell listeners we are covering the Super Bowl, having a party, or holding a contest around it without actually saying “Super Bowl.”

In Atlanta, the Two Live Stews are throwing their annual “Stewper Bowl Party.” Around the country, there are a lot of variations of “The Big Game,” including Big Game Party, Big Game Sunday, and Big Game Break Down.

Some stations are hosting a “GameDay Super Party.” Others feature “Sights & Sounds from Dallas.” “SB45” and “DFW XVL 411” are clever too. 

If none of these work for you, this year may I suggest you just call it the “Super Brrr.”