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Posts Tagged ‘Management’

For Different Results – Change

February 25, 2013 1 comment

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  CAUTION: For more predictable results, keep doing what you’re doing.

 

 

 

 

Too often, I hear employees (hosts, producers, board ops, etc) want more, expect more, and demand more, but are unwilling to change to get it. There’s an overwhelming sense of entitlement in our business from the newcomers to the veterans.

–       I want more money, but I don’t want more work.

–       I want to be on-air, but I won’t work weekends or holidays.

–       I want full-time, but I can’t work Wednesdays.

–       I want better ratings, but my show is perfect the way it is.

–       I want a job, but I’m a veteran of the business so I won’t apply or audition.

Change starts with you.

I know a sales manager who has been in his same office for 13 years and needs more and better results. So he changed. He packed up his office and moved one office over to the left. Now he has a different perspective, a little different view out his window, and his sellers have to change too – or they’ll end up in the wrong office. He has a pep in his step, sales are trending up and now others are wondering if they can change offices too. As you change, the world will change around you.

On February 8, 2013 I made an announcement to my employees that left many of them and others I know scratching their heads. I announced my resignation. I said, “I am a believer in the brands, philosophies, purpose, and the people who breathe life and personality into our products.  I believe we are positioned for success.  I also recognize we have evolved greatly in the two years I’ve been here.

As organizations evolve, their leaders need to evolve as well.   As I’ve considered where we are and the road ahead, it has become clear to me that the type of leadership needeChanged to keep moving forward requires someone with different strengths and passions than mine.  So, with mixed emotions, I have resigned my position.”

“Why would you do that?” the collective “they” asked.

I wanted change.

This Friday is my last day. I took action, but my change is just getting started. I’m going to create new routines, patterns, and behaviors to change the opportunities and experiences in my life. The family is going on a month-long RV trip, I’m going to start taking better care of me – physically, mentally, spiritually, I’m going to take on more household responsibilities, I’m going to write more, spend more time in nature and I’ll probably be a more active networker.

All these changes in my life will lead to more change in my life, new perspectives, and new opportunities. Change isn’t easy, it doesn’t reward those who wait around, but rewards those who trust.  I have no idea what’s next for me, but I’m confident exciting, new opportunities are around the corner.

Worth Talking About: Redefining Leadership

I know the job of a radio management team is hard, but I contend many stations and broadcast groups have lost their way. For the most part, discussions are focused on increasing ratings, meeting and exceeding revenue goals, increasing operating income, cutting expenses, and keeping tabs on increasingly shrinking budgets. Far too infrequently the questions managers ask of each other revolve around the quality and excellence of the product, how our fans and clients will be better served, or how decisions impact the employees of the radio station. I contend radio is thinking too much with a calculator and too little with a soul or about the souls who work so hard. What if there was a way to strike a better balance?

In the new book “Soul of Leadership,” Deepak Chopra challenges leaders to relinquish control, power, and authority and focus on unfolding the potential for greatness in all you serve. He suggests the four most important qualities that people want in their leaders are trust, hope, compassion, and stability. Based on my experience, it’s hard to contend with his analysis.

Deepak Chopra’s Principles of Leadership

L = Look and Listen

E = Emotional Bonding

A = Awareness

D = Doing

E = Empowerment

R = Responsibility

S = Synchronicity

Chopra also cautions, “As a great leader you must also avoid 3 toxic A’s: authoritarianism, anger, and aloofness.”

Maybe Deepak isn’t your cup of tea. That’s okay.

Here’s the point:

Ratings and revenue discussions can’t be ignored by radio management, but having been in many of these meetings, I believe often times high-level execs are too concerned with managing away problems and covering their hide than actually leading the station. Managers are quick cut people, projects and budgets to bring the station into profitability instead of inspiring, engaging, and empowering the staff they’ve assembled.

Want more from Deepak Chopra? Here are some videos where he discusses his new book and leadership principles: http://www.youtube.com/user/IntentVideo